Welcome to the Voyago website. This section outlines our commitment to your privacy. References to "we", "us", and "our" throughout this policy pertain to Voyago.

Our headquarters are located in New Zealand. This privacy policy applies to all information collected through our website and any related services.

We are deeply dedicated to securing your privacy and confidentiality. We recognize the importance of protecting information collected from users of our website and adhere to stringent privacy standards in compliance with New Zealand law. If our policy does not meet your expectations or if you believe we are not abiding by our policy, please contact us immediately.

Please note, if you disagree with any part of this policy, we respectfully advise discontinuing the use of our website.

Information Collection and Use

1. Personal Identification Information:

   • We collect basic identification and contact information, such as your name and contact details, to:

     • Provide requested services.

     • Verify identity for security purposes.

     • Market our services and products.

   • Aggregate information, devoid of personal identifiers, may be used for demographic or service usage analysis by us or third parties.

2. Marketplace Information:

   • Information specifically provided for purchasing a service through our website may be shared with the relevant third-party provider, with your implicit consent.

3. Website Interaction:

   • Our servers log domain names and e-mail addresses, with pages visited recorded for operational purposes. This data is not shared outside our organization except for necessary operational purposes.

4. Public Contributions:

   • Any information you post on forums or blogs on our site is stored on our servers. This information is publicly accessible and may be used according to our site's terms and conditions.

5. Website Analytics:

   • We may use tools like JavaScript to analyze how users interact with our website for improving our services.

6. Financial Transactions:

   • We do not directly process financial information like credit card details. These transactions are handled securely by reputable payment processors like PayPal, with no access provided to our staff.

7. Credit Card Security:

   • We implement security measures like SSL encryption to protect your financial data during transactions.

8. Credit Reference:

   • We may share information with credit reference agencies to combat fraud, specifically relating to disputed credit card transactions.

9. Business Records:

   • Business-related information provided in the course of our interactions is kept confidential and used solely for business purposes.

10. Third-Party Advertising and Cookies:

    • Third-party advertisers on our website may use technologies like cookies. We do not control these technologies or the data collected.

11. User Interactions and Support:

    • We record data from user interactions for service improvement and support purposes.

12. Complaints and Feedback:

    • We document complaints and feedback to enhance our services and resolve disputes.

13. Children’s Privacy:

    • Our website is not intended for use by children under the age of 18 without parental consent.

14. Legal Compliance:

    • We may disclose your information if required by law or in response to valid requests by public authorities.

15. Data Security and Access:

    • You may review or update your personal information by contacting us. We take reasonable steps to verify your identity before granting access.

16. Policy Amendments:

    • This privacy policy may be updated periodically. Please revisit this section to stay informed of any changes.

For further details or inquiries about our privacy policy, please reach us via our contact form.